Refund Policy

Last updated: May 2026 · hYYa ai by Hassaan (hYYa Apps)

The Short Version

hYYa Cloud has a permanently free tier (hYYa Cloud Free, no payment method required) so you can evaluate the service before paying. Paid subscriptions (hYYa Cloud Elite and Ultra, monthly or annual) are billed in full at signup; there is no free trial. Once a billing period begins, no refunds are issued. hYYa Cloud On-Demand is a one-time credit purchase rather than a subscription: unspent credits can be refunded within 14 days of the purchase, and credits already spent cannot.

1. Free Tier

hYYa Cloud Free is permanently free and needs no payment method — evaluate the service at no cost.
The paid subscriptions — Elite and Ultra (monthly and annual) — are billed in full at signup. There is no free trial.
hYYa Cloud On-Demand is a one-time prepaid credit pack, not a subscription: nothing renews, there is nothing to cancel, and the credits are valid for 24 months from purchase.
A payment method is collected at signup for paid plans and charged immediately (or, if an active coupon applies, when the coupon expires). Cancel anytime to stop future renewals.
hYYa Cloud Free gives you every feature to try, metered from a monthly credit allowance.
Stay on hYYa Cloud Free as long as you like — no charge, ever.

2. No Refunds Once Billing Begins

Once a billing cycle begins, no refunds are provided. Annual plans are likewise non-refundable once payment is processed. The permanently free hYYa Cloud Free tier is specifically designed to give you all the time you need to decide whether the service is right for you, at no cost.

3. Cancellations

You may cancel your subscription at any time:

Web subscriptions: from your account settings at hyya.ai
iOS/macOS: from your Apple ID subscription settings
Android: from the Google Play subscription settings

Cancellation stops future billing. You keep hYYa Cloud access until the end of your current paid period — no access is cut short.

4. App Store & Google Play

Purchases made through the Apple App Store or Google Play are governed by Apple's and Google's respective refund policies. We have no ability to issue refunds for purchases made through those platforms — please use reportaproblem.apple.com or the Google Play Help Centre.

5. Billing Disputes

If you believe you have been charged in error, or have a question about a Polar payment, contact us at hyya.com/#contact or reach out to Polar directly using the link in your receipt. Polar acts as Merchant of Record and can assist with payment-level disputes.

6. Contact

For any billing or refund questions: hyya.com/#contact.